Privacy Policy
At Troll Gadgets, we value and respect your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase. By using our website or services, you agree to the practices outlined in this policy. Please take the time to read and understand our approach to handling your data.
1. Information We Collect
1.1 Personal Information
When you visit, register, or make a purchase on our site, we may collect personal information such as:
- Name
- Email address
- Shipping and billing address
- Phone number
- Payment information (credit/debit card details, PayPal, etc.)
- Account login credentials
1.2 Automatically Collected Information
We may also collect certain data automatically when you use our site, including:
- IP address
- Browser type and version
- Device information
- Referring site or search engine
- Pages viewed and time spent on each page
- Cookies and tracking technologies (see section 4 for more details)
1.3 Non-Personal Information
We may also collect anonymized and non-personal information to help improve our services and website performance.
2. How We Use Your Information
We use your personal information in the following ways:
2.1 To Process Orders
We use your name, address, and payment details to fulfill your purchases and ensure that your order is delivered accurately.
2.2 To Communicate with You
We use your email address and phone number to send you order confirmations, updates, and customer service messages. If you subscribe to our newsletter, we will also use your contact information to send marketing and promotional content.
2.3 To Improve Our Website
We use browsing behavior and device information to analyze user trends, optimize our site’s performance, and ensure a smooth shopping experience.
2.4 To Prevent Fraud
We may use your data to prevent and detect fraudulent activity and ensure that our platform remains safe and secure.
2.5 For Legal Compliance
We may use or disclose your personal information where required by law or when necessary to protect our rights, comply with a legal obligation, or enforce our terms and conditions.
3. How We Share Your Information
3.1 Service Providers
We share your personal information with trusted third-party providers who help us operate our website, process payments, ship orders, and deliver customer support. These companies are bound by contractual obligations to protect your data and only use it in accordance with our instructions.
3.2 Marketing Partners
With your consent, we may share anonymized or aggregated data with marketing and advertising partners to help us promote our products and enhance our online presence.
3.3 Legal Requirements
We may disclose your information if required by law, subpoena, or other legal processes, or if we believe that such disclosure is necessary to protect our rights or the safety of others.
3.4 Business Transfers
If Troll Gadgets undergoes a merger, acquisition, or sale of assets, your personal information may be transferred as part of the business transaction.
4. Cookies and Tracking Technologies
4.1 Cookies
Our website uses cookies to improve your browsing experience, remember your preferences, and gather analytics data. Cookies are small files stored on your device that help us recognize you when you return to our site.
4.2 Types of Cookies We Use
- Essential Cookies: These are necessary for the functionality of our website, such as remembering your shopping cart and allowing secure checkout.
- Analytical Cookies: These help us understand how visitors interact with our site, allowing us to improve performance and user experience.
- Marketing Cookies: These cookies track your browsing habits to display personalized advertisements and promotions based on your interests.
4.3 Managing Cookies
You can adjust your browser settings to block or delete cookies. However, please note that disabling cookies may affect the functionality of our website and your ability to complete a purchase.
5. Data Security
We take your privacy and data security seriously. Troll Gadgets uses industry-standard security measures, including SSL encryption, to protect your personal information during transmission and storage. While we strive to protect your data, no method of online storage or transmission is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
6.1 Access and Correction
You have the right to access, update, or correct any personal information we hold about you. If you need to make changes to your account details or wish to request a copy of your data, please contact us at sales@trollgadgets.com.
6.2 Right to Erasure
You may request that we delete your personal information, subject to certain legal exceptions. To request the removal of your data, please email us at sales@trollgadgets.com.
6.3 Opting Out of Marketing Communications
If you no longer wish to receive marketing emails or newsletters, you can unsubscribe by following the instructions at the bottom of any email, or by contacting us at sales@trollgadgets.com.
6.4 Data Portability
You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format.
7. Children’s Privacy
Troll Gadgets does not knowingly collect personal information from children under the age of 13. If we discover that a child has provided us with personal data without parental consent, we will delete it as quickly as possible. If you believe we may have information about a child, please contact us immediately at sales@trollgadgets.com.
8. Third-Party Links
Our website may contain links to third-party websites. Troll Gadgets is not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page with a new effective date. We encourage you to review this policy periodically to stay informed of how we protect your personal information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:
Email: sales@trollgadgets.com
Phone: +91 9310668304
By using our website, you agree to the terms outlined in this Privacy Policy. We appreciate your trust and strive to protect your personal information while delivering a great shopping experience at Troll Gadgets.